Learning Remotely

• Students must check their STLCC email for information from the College and/or their instructors.
• Students must log in to Blackboard and check for updates about their enrolled courses.
• Be sure to check all courses, even those with instructors who have not previously used Blackboard as a method of communication.
• Students may be expected to attend class in Blackboard at the scheduled class time if face-to-face classes are paused.

St. Louis Community College is now offering internet access from specific parking areas at Florissant Valley, Forest Park, Meramec and Wildwood campuses. Service will be available as long as necessary.

How to Login: STLCC students use your normal login credentials. When Free Wi-Fi is Available: Monday-Friday, 7 a.m.-7 p.m. Where: Designated parking lots on specific campuses, check the maps for details.

While you’re accessing Wi-Fi hotspots at STLCC, you do not have to sit in your car, but if you choose to sit outside your car, please follow recommended guidelines for physical and social distancing:

• Keep a distance of six-feet or more between yourself and others not residing in your home.
• Keep hand sanitizer or wipes with you.
• Cover your mouth and nose when you cough or sneeze.
• Stay home when sick or if other family members are sick.

If you need technical support while you’re accessing the Wi-Fi hotspots, please contact the STLCC IT Helpdesk.

Although St. Louis County and St. Louis City have issued a Stay at Home Order, please understand that STLCC is identified as an essential service for purposes of facilitating distance learning or performing essential functions, provided that social distancing of six-feet per person is maintained to the greatest extent possible. Recommendations for social distancing are available from St. Louis County, Centers for Disease Control and World Health Organization.

Campus Wi-Fi Maps

Florissant Valley

Forest Park

Meramec

Wildwood

St. Louis Community College has purchased a limited number of hotspots available to students who have a need for internet access and do not have the ability to obtain the access at their residence within their means.

The hotspots provide an LTE data connection up to 30Gb a month to allow for students to participate in education activities only. These hotspots are not meant for general internet surfing and social media streaming.

Individuals who are assigned a hotspot understand that the hotspots are to be returned at the end of the semester or the working/learning from home period and will follow the College's Appropriate Use policy while using College equipment.

For those who currently have a laptop on loan and require a hotspot, please request your hotspot when renewing your laptop loaner. Please see next section for more information.

Hot spots will be available through the Library loan program.

• To borrow a laptop during the semester, students should:
  
  • Go in-person to STLCC Libraries at their Florissant Valley, Forest Park, Meramec, and Wildwood locations during operating hours (but no later than 30 minutes prior to closing).
  • Present a valid College, state, or other government photo ID to the staff attending the circulation service desks.
  • Laptop availability is limited and provided on a first-come, first-served basis. Reservations will not be taken.

• Start by filling out the form above.
  
  • You will be prompted to log in with your my.stlcc.edu email address and password to access the form.
• You will need to know your A#, your my.stlcc email address, your home address, the name of the computer name of the loaner laptop or equipment information you currently have.
• You can locate the "computer name" in the lower right corner of the laptop's desktop in white letters OR on a white sticker on the laptop.
  • Examples of the computer name: "DRLoaner" or "FPCart" or "FVSMCart"
• You can renew your loaner laptop or equipment for next semester, but you must already be registered for at least one class.

• Hardware should be returned in person to local libraries
• Go in-person to STLCC Libraries at their Florissant Valley, Forest Park, Meramec, and Wildwood locations during operating hours (but no later than 30 minutes prior to closing).

Once you receive the loaner laptop , please open the box and ensure the laptop and power cord are present.

Inspect the laptop for any damages that may have occurred during transit and turn the laptop on.

If the laptop is damaged or not working, please report the issues to the IT Help Desk immediately.

Before logging in, make sure that you are connected to your wireless internet is active and connected

The wifi icon is in the low right-hand corner of the screen

If you need to create a hotspot, please see the next section below

Choose Sign-in options, and ensure that the World+Shield icon is selected before entering your MySTLCC ID and password. (Username will require domain prefix before username; see example below)

Username: stlcc\username

Do not put in your whole email address, just the username.

Example: jdoe25, not jdoe25@stlcc.edu

Once the desktop loads, you will be prompted with GlobalProtect VPN login screen, sign in with your My STLCC ID and password

Once the GlobalProtect VPN connects successfully, you will receive the following pop up

Now you are connected to the College’s classroom network and ready to go.

For Android Devices

Open the Settings app

Select the Network & internet option (or Connections)

Select Hotspot & tethering

Tap on Wi-Fi Hotspot

This page has options for turning the hotspot feature on and off.

 

For older iPhones

Go to settings

Select Personal Hotspot

Personal Hotspot ON

 

For newer iPhones

Go to settings

Select Cellular

Select Cellular and Personal Hotspot On

AT&T: https://about.att.com/pages/COVID-19.html

Charter: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more

Comcast: https://corporate.comcast.com/covid-19

Spectrum Internet Assist: https://www.spectrum.com/browse/content/spectrum-internet-assist.html

Sprint: https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm

T-Mobile: https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response

Verizon: https://www.verizon.com/about/news/our-response-coronavirus

For those who are not attending classes the next semester, we ask that students return equipment as soon as your last final exam is complete to allow for the laptop to be prepared for the next semester.

After your finals are over, please go in-person to STLCC Libraries at their Florissant Valley, Forest Park, Meramec, and Wildwood locations during operating hours. We request that hardware is returned a minimum of 30 minutes prior to the Library closing for the day.