Access Office-Disability Support Services

There is an Access Office on each campus to offer support services to students with disabilities and faculty and staff who work with them. Through the Access Offices, STLCC aims to encourage a college environment in which individuals are viewed on the basis of ability, not disability.


The Access Office staff at St. Louis Community College is committed to providing all students an equitable and accessible environment in all learning opportunities, programs, resources and facilities. Access staff coordinate support services and reasonable accommodations for students with documented disabilities. A resource for faculty and staff, the Access Office provides guidance and support on implementing best practices for removing barriers to students. In keeping with the mission of STLCC, the Access Office staff take an individualized approach to empower each student with the knowledge to make informed decisions in order to reach their fullest academic potential

Getting Started

Student filling out form

Process for registering with the Access Office: 

For guidance on the documentation required, review our documentation guidelines.

You can submit documentation in person during your initial appointment, or through fax, email and in-person at a later time.

In the event that documentation is not approved, you will receive a message from the Access Office that will identify how to provide sufficient documentation.

Following the initial appointment and the review of documentation, the Access Office will contact you now that your documentation has been reviewed and ask you to come in for an accommodation appointment. In addition, a letter indicating what accommodations have been approved will be sent to you. An accommodation appointment is required in order to receive services.

In the accommodation appointment, we will discuss how to talk to your professors about your accommodations and how to utilize your specific services. Students needing assistance in speaking to professors may request the support of a Specialist in this process.

To ensure continued services each semester, students are asked to inform the Access Office each semester that they are enrolled.

The Access Office approves a wide variety of accommodations to students with documented disabilities.  The student’s approved accommodations will appear on an instructor notification memo that the student will deliver to the instructor. It is necessary for the student to discuss the accommodations one-on-one with the instructor. The Access Office Specialist can facilitate this discussion for new students.


The Access Office approves a wide variety of accommodations to students with documented disabilities.  The student’s approved accommodations will appear on an instructor notification memo that the student will deliver to the instructor. It is necessary for the student to discuss the accommodations one-on-one with the instructor. The Access Office Specialist can facilitate this discussion for new students.


The following are the most commonly used accommodations provided upon approval, but all accommodation requests are considered on a case-by-case basis.

Testing Accommodations

Quiz, exam and test accommodations

Note taking

For students who have difficulty capturing lecture material

Accessible Media

The Access Office will provide course materials in accessible formats

Assistive Technology

Hardware or software designed to provide equal access to academic materials

Sign Language Interpreting

For deaf or hard of hearing students

Accessible Classroom Furniture

For students who need accessible classroom furniture, like tables and chairs

FM Systems

Hard of hearing students can obtain FM hearing systems

Lab Assistants

For students with disabilities which prevent them from completing in-class lab requirements

Temporary Accommodations

Students with temporary conditions, such as a broken leg/arm, concussion or surgery recovery can register with and receive services through the Access Office on a temporary basis. Students should visit or contact the office and ask to speak with an Access Specialist about registering for accommodations due to a temporary condition. 

Documentation Guidelines

The Access Office will review and consider all pieces of documentation submitted. Documentation will assist the Access Office in understanding how the disability impacts you in an academic setting, as well as how the current impact of the disability relates to the accommodations requested.

Reviewing documentation is a collaborative process and is handled on a case-by-case basis. The eligibility determination process is typically not a same day process. Once documentation is received, it will be reviewed in order of receipt; therefore, it is recommended that documentation be submitted well in advance of any accommodation related needs. Typically, documentation is processed and the student will be notified within one to two weeks of receipt.

There are multiple ways to provide Disability Services with documentation of your disability. Documentation should provide proof of diagnosis and/or prior accommodations. The following are examples of documentation that could be submitted for consideration:

  • IEP/504 plan full evaluation/diagnostic report  
  • Accommodation letter from previous postsecondary institution 
  • Letter from a healthcare professional, on letterhead, which confirms a diagnosis and identifies current educational impacts of the disability
  • Disability verification form sent by the Access Office to appropriate professional at your request

The following information is helpful, but not required, in order to determine the best possible accommodations and supports:

  • Severity of the disability
  • Medication or treatment currently prescribed
  • Recommended accommodations that may assist the student in minimizing the impact of the disability in an academic setting


If you would like to discuss any of these processes, you may speak with an Access Specialist so that your questions and concerns can be addressed. Contact the Access Office on your campus.



Monday-Friday: 8 a.m.-4:30 p.m. 
Evening appointments by request


314-513-4551 |


Monday and Tuesday: 8 a.m.-7 p.m. 
Wednesday-Friday: 8 a.m.-4:30 p.m. 

314-644-9039 | 


Monday-Thursday: 8 a.m.-7 p.m. 
Friday: 8 a.m.-4:30 p.m. 

314-984-7673 |

Student Services Area, First Floor

Monday and Tuesday: 8 a.m.-7 p.m. 
Wednesday, Thursday and Friday: 8 a.m.-4:30 p.m.


Student Enrollment

Monday-Thursday: 8 a.m.-7 p.m. 
Friday: 8 a.m.-4:30 p.m. 

636-422-2000 |

Front Desk

Monday-Thursday: 8 a.m.-8 p.m.
Friday: 8 a.m.-4:30 p.m. 

314-763-6000 |

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Visitors: Accommodations for Campus Visits and Events

St. Louis Community College makes every effort to accommodate individuals with disabilities. If you have accommodation needs in order to attend an event at the college, please call the event coordinator at least two working days prior to the scheduled event. Documentation of disability may be required. Please use this form to request accommodations for college events.

Disability Parking

St. Louis Community College provides multiple disability parking spaces on each campus. St. Louis Community College’s disability parking policy requires that any student, faculty member or staff member with a temporary or permanent disability obtain a handicap/disability parking permit from the DMV office or online. Disability parking permit has to be valid and visible, while parking on campus.

Accessible Campus Maps


Deaf/Hard of Hearing/ASL Resources:

To request an interpreter for an event at STLCC complete the Interpreter Request Form.

Make sure your event passes with our Accessibility Checklist

Whether you’re a community organization hosting an event on campus, or you are a campus organization planning an event in the community, make sure that you meet these requirements.

Emergency Preparedness

Emergency preparedness is important. Even if you register with the Access Office, there is no way for us to know where you are at all times. That’s why we highly encourage all staff, faculty and students to have general awareness of their surroundings and follow recommendations for handling an emergency.

For each new semester or new situation, please consider how you would prepare for an emergency, including:

  • Receiving campus alerts to give yourself the most time to respond to emergencies
  • Ensuring you have cell phone service and programming campus police numbers into your phone
  • Knowing where accessible and safe exits exist
  • Finding a specific person who can provide help during an emergency
  • Devising two plans, one for when you have help available, and one for when you are on your own

ADA Procedures

We’re committed to the elimination of arbitrary or unreasonable practices that result in discrimination. All groups operating under the policies of the college, including all employees, student governments and programs sponsored by the college are governed by this policy of non-discrimination. In accordance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act and Board of Trustee policy, the college does not discriminate on the basis of disability.

Grievance procedures for the prompt and equitable resolution of complaints are set forth in the college's designated Administrative Procedures.

Informal Complaint Process

If you run into an accessibility issue with us, we’d love the chance to fix it first. While not necessary in order to file a grievance, we encourage you to consider the informal process before taking formal action.

  1. Request a conference with a member of the Access office and other appropriate employees (i.e., this includes the instructor if the complaint is about a classroom accommodation that was or was not provided)
  2. If the matter is not resolved, you can request a reconsideration through the normal administrative channels (department chair, dean, vice president for academic affairs or administrative dean, as appropriate).

Formal Grievance

Follow these steps to file a formal grievance:

  1. Complete an ADA/504 Formal Grievance Form with the ADA Compliance Officer located at the same campus where the alleged violation occurred within 15 working days of the date of the occurrence. The complaint shall contain the:
    • Name
    • Address
    • Telephone number
    • Email address (if applicable) of the person filing it
    • Description of the alleged violation with as much detail as possible, including the date of the occurrence, the person(s) and department involved
  2. The ADA Compliance Officer will inform the ADA Coordinator of the filing of the complaint
  3. The complaint will then be forwarded by the ADA Compliance Officer to the appropriate campus department, for conference and resolution efforts with the complainant, using normal administrative channels (department chair, dean, vice president for academic affairs or administrative dean, etc., as appropriate). Resolution efforts shall not exceed 20 working days after the filing of the complaint.
  4. Within 10 working days after the conclusion of the 20 working day period or the date of the final departmental resolution effort, whichever date is earlier, the dean, vice president or administrative dean, etc., as appropriate, shall render a written decision and forward a copy to the complainant.
  5. If the complainant is not satisfied with the decision and wishes to file an appeal, the complainant shall notify the ADA Compliance Officer within 10 working days of the date of the decision.
  6. The ADA Compliance Officer will conduct an investigation and attempt to resolve the grievance. The investigation will afford all interested persons and their representatives, if any, an opportunity to submit evidence relevant to a complaint. The ADA Compliance Officer will notify the complainant and ADA Coordinator of his/her decision within 15 working days after receipt of the appeal.
  7. You do not need to be present at any conference except when you request another person represent you. A representative may represent you at the conference, provided you’re also present, at the discretion of and to the extent permitted by the college.

If after these steps, you don’t feel as if the problem was addressed, you can  appeal to the appropriate college officer (campus president, vice chancellor or chancellor, as appropriate), whose decision will be final.

You need to submit your written appeal to the appropriate college officer within 10 working days of issuance of the ADA Compliance Officer's decision.

The appropriate college officer will conduct an investigation within 10 working days after receipt of the appeal request, which may include a conference. They will render a decision and the reasons for it in writing within 20 working days following the receipt of the appeal request. They may affirm, reverse or modify the ADA Compliance Officer's decision in whole or in part.

Dates may be extended with the permission of all parties concerned.

Our ADA Compliance Officers

Deborah Carter
Florissant Valley
Dean of Student Development and
Enrollment Management    

Franklyn Taylor
Forest Park
Dean of Student Development and
Enrollment Management

Kim Fitzgerald
Dean of Student Development and
Enrollment Management

Laura Davidson
Associate Dean of Student Development
and Enrollment Management

Patricia Henderson
Corporate College
Human Resources
Senior Manager, Employment

 Andrew Langrehr
ADA District Coordinator
Vice Chancellor, Academic Affairs


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