Working Remotely

The onset of the COVID-19 pandemic resulted in St. Louis Community College quickly transitioning to a “work from home” environment for most employees. As the College transitions back to full operations on campus, some employees who have been working from home may be able to continue to work effectively from home during this time. However, many employees will be able to work more effectively and efficiently by returning to campus. We have developed the following guidance and best practices for employees and supervisors to follow to ensure that employees working from home (or other remote locations) have a safe and effective work environment. It is important to remember that working from home is not a right and managers have discretion in determining work location requirements for their departments/team. Some College employees will continue to work from home but may also be required to report on-site as needed to fully meet the requirements of their positions. If an employee is unable to perform the duties of their position from home, a return to work on campus will be necessary. This return to campus is possible under current city, county, state and federal guidance. Based on this guidance, the College has established protocols for the safe return to work.

The revised Temporary WFH Guidelines.

All reservations made through the EMS Online Reservation System thru April 17 have been canceled.

If you feel ill, you should use the same judgment you would normally use about staying home or seeking medical care. Please notify your supervisor if you are unable to report to work. If you have the following symptoms, stay at home:

• Fever of 100.4°F [37.8°C] or greater using an oral thermometer before taking fever suppressants or cough/cold medicines.
• Fever and coughing.
• Fever and shortness of breath.
• Sore throat or fever.
• In some cases, gastrointestinal symptoms such as diarrhea and loose stool with fever are reported as having developed prior to respiratory symptoms.

• Laptop (includes built in web cam and microphone)
• Wacom Tablet
• Document Camera
• Microphone (stand-alone device)
• Web Camera (stand-alone device)
• Headset with Microphone
• Secondary Monitory (with built in web cam, microphone, and speaker)

We ask that individuals be mindful that stock is limited and only request what they need to teach or work for the semester.

Please fill out this form to inquire about obtaining a loaner laptop.

You will be prompted to login with your stlcc.edu email address and password to access the form. When filling out the form, you will need to know your A#, your stlcc email address, your home address.

Laptop requests take approximately 4 business days to process and delivery takes approximately 2 business days. Once your laptop is sent out, you will receive an email with your unique UPS tracking number. Laptop requests will be processed beginning Jan. 5.

Please make sure to have a conversation with your chair and dean about borrowing hardware prior to requesting the device. STLCC IT will do everything it can to fulfill requests within our current stock.

Please fill out this form to renew your loaned equipment agreement.

You will be prompted to login with your stlcc.edu email address and password to access the form. When filling out the form, you You will need to know your A#, your stlcc email address, your home address, the name of the computer name of the loaner laptop you currently have.

You can locate the "computer name" in the lower right corner of the laptop's desktop in white letters OR on a white sticker on the laptop.

Examples of the computer name: "DRLoaner" or "FPCart" or "FVSMCart"

Please fill out this form to start the return process.

You will be prompted to login with your stlcc.edu email address and password to access the form. When filling out the form, you will need to supply your A#, your STLCC email address, and your current address.

Return labels take approximately 5 business days to process.

Once processed, you will receive a UPS return label to return their loaner laptop via an email from IT Help Desk (csc@stlcc.edu).

No printer, no way to the UPS store? NO PROBLEM!

In the email with your return labels are options to generate a QR code that you can take to the UPS store and the store will print the return label. You can also schedule a UPS pick up of the device.

When your laptop request is processed and the laptop is shipped, you will receive an email with your individual UPS tracking number.

Once you receive the delivery, please open the box and ensure the laptop and power cord are present.

Inspect the item for any damages that may have occurred during transit and turn the device on.

If the device is damaged or not working, please report the issues to the IT Help Desk immediately.

Please make sure to retain as much of the packing supplies and the box as possible as you will be able to use them to return the device at the end of the semester.

1. Before logging in, make sure that you are connected to your wireless internet is active and connected
   
   • The wifi icon is in the low right-hand corner of the screen
   • If you need to create a hotspot, please see the next section below
2. Choose Sign-in options, and ensure that the World+Shield icon is selected before entering your MySTLCC ID and password. (Username will require domain prefix before username; see example below)
   
   • Username: stlcc\username
   • Username equals stlcc\username.
   • Do not put in your whole email address, just the username.
     
     • Example: jdoe25, not jdoe25@stlcc.edu
3. Once the desktop loads, you will be prompted with GlobalProtect VPN login screen, sign in with your My STLCC ID and password
4. Once the GlobalProtect VPN connects successfully, you will receive the following pop up
   successful connection to global protect example
   Now you are connected the College’s classroom network and ready to go.

Here is page with a quick video on how to set it up. At the bottom of that page also provides some tutorials on how to use the device.

1. Unbox the device
2. Connect it to your computer
3. Install the driver
   
   • If you are on a personal computer, you will want to install the Wacom One drivers
     • Click here for Mac
     • Click here for Windows
   • If you are on a college device, please call the IT Help Desk and a tech can push the software out to your device.
4. Please do not worry about registering your device.