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Help desk information

STLCC IT is committed to being a customer service organization with IT expertise. We deliver an integrated, responsive and secure technology environment that advances and supports mission of  St. Louis Community College

Support Model

STLCC IT has established technology services and systems to meet customer objectives in support of the College’s mission.  To ensure IT services and systems meet customer needs, STLCC IT has set up the IT Help Desk.

Support Contact Information

IT Help Desk – to initiate any support or service request call, email or make a web request.

Support Hours

During the semester:

  • Monday–Thursday: 7:30 a.m.-7:30 p.m.
  • Friday: 7:30 a.m. -4 p.m.
  • Closed Saturday and Sundays

During semester breaks (fall, winter, spring) when classes are not session

  • Monday–Thursday: 7:30 a.m.-5 p.m.
  • Friday: 7:30 a.m.-4 p.m.
  • Closed Saturday and Sundays

The IT Help Desk will be closed for any College holidays. When the IT Help Desk is closed, all phone calls roll over to an overnight support to provide limited support until the next business day.

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