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Early Alert

Early Alert programs are designed to increase the retention and academic success rates of students by providing early and consistent feedback.

Early Alert programs are most effective when combined with intentional intervention measures such as Academic Success planning and personalized tutoring that includes addressing barriers to success such as time management and study skills. Additionally, a goal of the Early Alert program at STLCC is to connect students to on-campus resources such as Academic Success and Tutoring, Academic Advising, Counseling, ACCESS, the Student Assistance Program, TRIO Student Support Services, and more. The Early Alert program is also designed to encourage students to communicate with their professors who serve as invaluable resources.

Frequently Asked Questions

Each semester, the Early Alert Taskforce (EATF) will plan two Early Alert campaigns. Additionally, faculty members can submit early alerts at any point throughout the semester by logging into Navigate Campus.

Alerts can be raised either as needed throughout the semester and/or through messaging to faculty through targeted campaigns.

  • A targeted campaign will be developed to correspond with important semester milestones such as the first four weeks of school, prior to midterms, during withdrawal week, etc. Faculty members will receive an automated email asking for feedback on student progress and would not be required to log into Navigate.
    • Campaigns typically target a subgroup of students (students in a particular course and/or students with a specific GPA such as 2.00-2.25, or students on academic probation). This means that during a campaign, an instructor may only be asked for feedback for a small group of students.
  • Alerts on any student can be raised anytime in the semester by logging into Navigate.
  • Some alerts open cases which require the intervention of advisors and/or academic success and tutoring staff while some alerts generate an email encouraging students to meet with their professor.

  1. Login to Navigate at stlcc.campus.eab.com (use Chrome or Firefox). You will use your single sign-on credentials.
  2. Select one of the following options to issue an alert:
    a. Click on Student’s Name when it appears in the “Students in My Classes” section of Navigate.
    b. Search for student in the quick search on the top right of the page.
  3. Once you are on the student’s profile, click on the “Issue an Alert” in the “Current Alerts” box on the right of the screen. The alert of “low grades” will start a case with the student’s assigned advisor or staff from the academic success and tutoring center.
  4. Complete fields and submit.

We encourage you to please share your feedback with us! You can email the Early Alert Taskforce which consists of faculty and staff at earlyalert@stlcc.edu.

Some alerts open cases which require the intervention of advisors and/or academic success and tutoring staff while some alerts generate an email encouraging students to meet with their professor. There are two alert options that generate a case:

  • If you select Academic Success and Tutoring Referral, an Academic Success and Tutoring team member will contact the student to offer support reviewing content area basics and/or support building study and time management strategies.
  • If you select Academic Advising Referral, an advisor will contact the student to discuss class progress, develop a plan of action and/or connect students to campus resources.

During campaigns, only the two alerts that generate cases will be available from the drop-down menu. If you would like to select other alert reasons that auto-generate an email to the student, please log into Navigate Campus to issue an alert.


Early Alert options that only generate emails to the student, and encourage them to meet with the instructor, advisor or an academic success and tutoring staff member include:

  • Frequent Absences/Tardiness (As defined by each individual instructor)
  • Lack of Participation & Engagement (As defined by each individual instructor)
  • Missing Assignments
  • Kudos: Keep up the good work!
  • Kudos: Academic Improvement

Yes! You can log into Navigate Campus, search for the student by name or A# in the upper left hand corner and select the student from the search results. You will be taken to the student’s profile. Select “History” from the gray bar right below the student’s name and scroll down to Student’s History. Here you will see a list of the student’s alerts which you can click on to read comments left by Advising or Academic Success and Tutoring staff.

  • The first campaign will be sent the fifth week of school. The goal of this campaign is to connect students to resources such as Academic Success and Tutoring or Academic Advising in order to assist them in their course progress.
  • The second campaign will be sent out two weeks prior to the withdrawal deadline. The goal is to encourage students to speak with their instructor and/or advisor about their class progress.
    • There will only be 1 alert option: Discuss class progress
    • This will auto-generate an email to the student encouraging them to meet with their instructor and/or Academic Advisor to discuss class progress and options.
  • All campaigns for the Fall 2020 semester will focus on students with a GPA of 2.00 to 2.25 as well as students enrolled in ENG 030 and RDG 030. You can submit alerts at any point in the semester by logging into Navigate Campus.

  • The Taskforce decided to focus both campaigns on students with a GPA of 2.00 – 2.25 as well as students enrolled in ENG 030 and RDG 030. After research, discussion, and review of data, the Taskforce wanted to provide early intervention to students at-risk of falling below a 2.00 GPA, at which point they would be on Academic Probation.
  • We continue to collect data, listen to feedback, and review performance measures at the end of each semester, so the student population selected for campaigns may change.

  • Students currently on probation must meet with an Academic Advisor to register for classes. At this meeting, students develop a success plan with their advisors. However, students at risk of falling below a 2.00 GPA do not have a required intervention.
  • We continue to collect data, listen to feedback, and review performance measures at the end of each semester so the student population selected for campaigns may change.

We encourage all faculty members to provide feedback on students in order to connect them to valuable resources. However, we understand that instructors have course progress conversations with students and may have already connected them to Academic Success and Tutoring staff or Advising. In that case, please feel free to use early alert to reinforce the conversations that you’ve had or to send a “kudos” email to the student.

Frequent Absences or Tardiness

  • We are concerned about your attendance in this course. We understand that personal issues arise, and we would like to assist you in overcoming whatever obstacles may exist. We encourage you to meet with your instructor by emailing, scheduling an appointment or visiting during office hours.

Lack of Participation & Engagement

  • We are concerned about your participation in this course. Whether you are struggling with motivation or unclear about course expectations, we encourage you to meet with your instructor by emailing, scheduling an appointment or visiting during office hours.

Missing Assignments

  • We are concerned about your academic performance. We encourage you to meet with your instructor to discuss strategies to support your success going forward. You may also want to schedule an appointment with the Academic Success and Tutor Center. Many resources are available, and we encourage you to connect with your campus resources as soon as possible.

Kudos: Keep up the good work!

  • We’re excited to see your dedication to your academic success. Awareness of how to prepare and study empowers you as a learner. I encourage you to reflect on what is working well for you and continue to use those strategies. The Academic Success and Tutoring Center staff can help you further develop your academic success strategies to improve productivity and performance.

Kudos: Academic Improvement

  • We’re excited to see the improvement in your academic performance. Awareness of how to prepare and study empowers you as a learner. I encourage you to reflect on what is working well for you and continue to use those strategies. The Academic Success and Tutoring Center can help you further develop your academic success strategies to improve productivity and performance.
    Keep up the good work!

The Leadership Team sponsors of the EATF are Dr. Elizabeth Perkins, Campus President & Chief Academic Officer, STLCC-Florissant Valley and Dr. Christine Davis, Vice Chancellor of Student Affairs.


EATF members include:
Laura Westhoff, Recorder FV Business Office
Jamie Bolar FP TRIO Student Support Services
Rebecca Northern FP Faculty, Rad Tech
Tracy Barron FP Faculty, Reading
Cheryle Tucker FV Academic Advising
Kenya Buford FV CTE Retention
Amy Bird FV ACCESS
Stacey Foster FV Distance Learning
Cindy Clausen MC Academic Success and Tutoring
Erica Ciarlo, Co-Chair MC Nursing Retention
Mysha Clincy MC Academic Advising
Troy Hansen MC Faculty, Counseling
Diana Johnson MC Dual Credit/Enrollment
Sanela Mesic, Co-Chair MC TRIO Student Support Services
Doug Runge WW Faculty, Math
Tony Steele WW Student Enrollment/Advising
Julie Massey CC Academic Advising and Student Success Initiatives

Questions or Comments? Please let us know.

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