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Access Office-Disability Support Services

Your success is our success. That’s why we make getting the support you need—inside and outside of the classroom—easy and accessible.

COVID-19 Message from the Access Office

For the safety of our students and campus community, the institution is closed in response to the current COVID-19 pandemic. Although on-site operations are closed, the Access Office is committed to serving the needs of our campus in a remote capacity. To speak with a member of the Access Office staff we ask that you send an email to your respective campus office:

Forest Park: fpaccess@stlcc.edu
Florissant Valley: fvaccess@stlcc.edu
Meramec: mcaccess@stlcc.edu
Wildwood: wwaccess@stlcc.edu

Student FAQ regarding Access

Online classes can be challenging and the sudden change from face-to-face to distance learning can cause feelings of uncertainty and stress., The college is committed to supporting students through this journey. If you no longer wish to participate in your classes, you can withdraw and retake the course free of charge. More information regarding that process can be found at the following website: https://stlcc.edu/admissions/tuition-and-fees/withdrawal.aspx

Similar to face-to-face classes, we encourage students to speak with their instructors about their needs. Some accommodations are specifically designed for face-to-face classes and do not apply to the online environment, while other accommodations are applicable and will transfer smoothly. We recommend speaking with your instructor about your needs first. Then, if you would like additional assistance with this process, the Access Office will be happy to assist. To request support, email your campus Access Office at the links provided above.

Currently the Testing Centers are closed for the foreseeable future; however, some accommodations (such as extended time) can be provided by the instructor. It is very important that you email your instructor to remind them that you have provided them with the notification memo and that you are to receive extended time for tests.
For students needing readers/scribes, the Access Office can work with you to help provide software that will assist you in this manner. If you have questions about this process, please let us know.

Although your instructors are aware that you have previously used accommodations, they may need a refresher on what your needs are. Reaching out to your instructors again allows you to reconnect and remind your instructors of your accommodations as we move into the second half of the semester.

The Access Office encourages you to reach out to your instructor through an email and express your wish to use and/or continue using your accommodations. You should list in your email which accommodations you wish to use – keep in mind that your needs may have changed, so it is important to express any questions and/or concerns to your instructor about how your accommodations will now work.

You should not assume your instructor automatically knows what you need. When emailing, make sure to introduce yourself, include the course and section you are registered for, and state that you would like to utilize your accommodations (it is helpful to include which accommodations you feel will be most beneficial).

Keep in mind that you may need to have more than one email with your instructor. Sometimes further clarification and explanation is needed. Remember, that instructors want to learn and understand how to assist you. Just as you are learning about them and their class, they desire to learn about you and your needs.

The Access Office recommends you communicate with your instructor as soon as possible. Please be aware that instructors are also adjusting to this new situation and might need additional time to respond to your communication(s).

Yes. For students who utilize ASL interpreters or CART Services, the District-Wide Coordinator (Regina Driskill) is happy to answer any questions you may have. Regina can be reached at: rdriskill@stlcc.edu.

Faculty FAQ regarding Access

Extended time on exams as an accommodation generally only applies to traditional, time-limited exams. If you have adapted your virtual course to offer alternative methods of assessment (e.g. essays, non-timed exams, project work), then a student’s extended time may no longer be applicable. We encourage you to speak with students if that is the case.

The Testing Center will be unable to proctor exams while the college’s instruction remains online only. All exams should be administered online or through other remote assessment methods by faculty. Academic departments are responsible for setting up extended testing time in Blackboard. You can receive assistance from the Distance Learning team if needed by submitting the following form:


Please communicate with your students to discuss their exam accommodations in your courses. The Access Office is available to instructors and students to consult about unique circumstances.

It is necessary to talk with the student about the best methods to address their unique needs in your specific course. Note taking Assistance accommodations can include

  • Instructor-Provided Notes such as a copy of the slides or a lecture outline (provided only with instructor approval).
    • For the online format, instructors can use the “Notes” section of PowerPoint slides to help students identify key points. Other ideas we have see from faculty include creating outlines and/or providing interactive worksheets.
  • Volunteer Note-taker (Instructor recruits a volunteer from the class; typically only provided for real-time/synchronous class meetings).

If the above prove problematic, the instructor may contact their campus Access Office for assistance.

Make an announcement to the class (via email or Bb announcement) to recruit a note-taker. In this announcement, please do NOT reveal the name of the student or the fact of disability. We suggest saying: "I am recruiting a volunteer to be a note-taker for this course. As a note-taker, you’ll be emailing a copy of your notes after each class period. Please email me if you are interested."

Once a note-taker is identified, please provide the volunteer with your email address where the student volunteer can send the copy of the notes to you. You can then forward them either directly to your student or to your campus Access Office for distribution.

Deaf Services include Interpreting/Transcribing Services, Assistive Listening Devices, and captioned videos. Upon request, the Access Office will provide a student with a sign language interpreter or transcriber for any online classes with real-time meetings. The Access Office can also provide instructors information regarding best practices in virtual classroom set-up for interpreting/transcription. Please contact your campus Access Office for this information.

If you will be screen-sharing videos during class, or assigning videos to watch outside of class, these videos must include captions. Please contact the Access Office with any questions or material conversion requests.

Due to unpredictable flare-ups of their disability, this student is approved for a reasonable amount of flexibility with excused absences, make-up exams, deadline extensions, and participation points. Although attendance may not be an issue in an online format, some students may still need flexibility due to extenuating circumstances (e.g., hospitalization). Recommendations that may help proactively eliminate barriers include:

  • Time frames during which a student can take an exam (e.g., between Monday and Friday).
  • Regular reminders to students that they are welcome to speak with you if they feel challenged with completing assignments in a timely manner.

Each course has its own unique design and learning outcomes. Therefore, attendance accommodations and accommodations regarding flexibility with course assignments require careful consideration and an open dialogue between the student, instructor, and the Access Office representative.

Students can register with the Access Office and/or request accommodations in a course at any time during the semester. However, students are expected to make proactive requests within a reasonable time frame. Accommodations are designed to be implemented at the point of request moving forward. Retroactive accommodations are typically only given at instructor discretion. We encourage instructors to consult with the Access Office when considering retroactive requests.

Please view a student's Instructor Notification Memo as a conversation starter to determine how best to provide an accessible learning environment. Instructors are welcome to provide additional support to students, as they would for all other individuals in their class. Instructors are also welcome to consult with our office to discuss course design, learning objectives and reasonable access options.

If you have any concerns about the reasonableness of an accommodation in your course, please contact us. We want to learn more about your course design and collaborate on a plan that works for everyone.

  • Note: It is important not to deny a student's accommodation request without first consulting with the Access Office or referring the student to the Access Office to discuss this accommodation need. 


Access Office Mission

The Access Office staff at St. Louis Community College is committed to providing all students an equitable and accessible environment in all learning opportunities, programs, resources and facilities. Access staff coordinate support services and reasonable accommodations for students with documented disabilities. A resource for faculty and staff, the Access Office provides guidance and support on implementing best practices for removing barriers to students. In keeping with the mission of STLCC, the Access Office staff take an individualized approach to empower each student with the knowledge to make informed decisions in order to reach their fullest academic potential.

Explore the Access Office

New in Blackboard for Summer 2019!

A new tool, Ally, is available in Blackboard starting June 2019. The Ally tool provides format options of files that your instructor uploads to your course. You can open the alternative format menu to choose a file format the meets your needs.

Do you read on your phone or tablet, use a screen reader, like to annotate and highlight, or listen to an audio version?
Ally automatically generates “alternative formats” from your original course files, and makes them available for download so that you can engage with course content in a way that works best for you.

Check out this Ally Quick Start Guide for Students!

Accessible Campus Maps


Access Specialist are available to answer questions or respond to any concerns. Contact the Access Office on your campus. Online students are encouraged to contact any of the offices below.

Florissant Valley

Location: SC-241
8 a.m.-4:30 p.m. Mon-Fri
Evening appointments by request



Forest Park

Location: G-223
8 a.m.-7 p.m. Mon, Tues
8 a.m.-4:30 p.m. Wed-Fri




Location: AD-120
8 a.m.-7 p.m. Mon-Thurs
8 a.m.-4:30 p.m. Friday



South County

Student Services Area
8 a.m.-7 p.m. Mon, Tues
8 a.m.-4:30 p.m. Wed-Fri




Student Enrollment
8 a.m.-7 p.m. Mon-Thurs
8 a.m.-4:30 p.m. Friday



Harrison Education Center

Front Desk
8 a.m.-8 p.m. Mon-Thurs
8 a.m.-4:30 p.m. Friday


Our ADA Compliance Officers

Florissant Valley

Deborah Carter
Campus Vice President , Student Affairs



Forest Park

Franklyn Taylor
Campus Vice President, Student Affairs




Keith Robinder
Campus Vice President, Student Affairs



Corporate College

Patricia Henderson
Human Resources
Senior Manager, Employment




Laura Davidson
Campus Vice President, Student Affairs



ADA District Coordinator

Mary Zabriskie
Director Districtwide Equity Compliance



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