Facebook pixel MySTLCC ID Account FAQs

Forgot Your Password?

If you have set up your security questions, you can use this service to reset your password.
Reset It


The MySTLCC ID is a unique ID that every student, faculty and staff member is assigned. It is used as your username in conjunction with your password to login to St. Louis Community College systems such as Banner, email and Canvas.

To find out what your MySTLCC ID is, please visit our MySTLCC ID site.

Change your secure password, update your security information and download the Microsoft Authenticator app for your multifactor authentication.

Credit students, faculty and staff are eligible.

If you have your student A-number, please visit our MySTLCC IDsite to locate your username.

If you do not have your student A-number, please contact the Admissions/Registration office for assistance. You must present your STLCC photo ID card to obtain your student A-number. If you are an employee, your A-number is generated once the hiring manager submits the paperwork to Human Resources.

Your initial password for your MySTLCC ID - is your student ID A-number with a # sign (example: A12345678#). This initial password can only be used to change to password to something else. This ensures that only the person who has been assigned the account knows the password.

You will be required to change your password before your first login. You can do this by going to stlcc.edu/reset. Follow the prompts to choose a password that is secure, but also one that you will remember.

Password strength refers to how easy it is to guess or crack your password. The stronger your password is, the less likely someone is to guess or crack it. Password policies are now requiring you to use a minimum of 12 characters combining letters, both upper and lower case, numbers and symbols.

It is important that your password is something that you can remember, but is difficult for someone to guess. STLCC suggests using a passphrase to ensure its easy for you to remember and type but harder for it to be compromised.

When creating a passphrase, follow these guidelines:

  • Do not use your name or your username in the password.
  • Mix uppercase and lowercase letters. Remember this will be case-sensitive.
    • Mixing meaning both will make it harder for a hacker to guess.
  • Include numbers. Remember you can substitute a 0 for o or 1 for i.
  • Use special characters such as . ! @ # $ % ^ * ( ) _ - + = [ ] { } \ | : " ? , . / '.

In the change password online application, the system will automatically check if your password is secure and if it has been previously compromised, it will provide additional guidance for creating a secure password when you are resetting your password. Do not use spaces or foreign language characters as they will prevent you from accessing some applications such as your my.stlcc.edu student e-mail account.

If you forget your password, you can reset it yourself by going through Password Reset.

By signing into stlcc.edu/setup you can update your security information.

Once you have created your own password, you will not have to have change it again unless you forget it or it becomes compromised.

You can only change your password once in a 24-hour period.

If you think your password has been compromised or if you have been notified by the IT Security team, you will need reset it by using our password reset application at stlcc.edu/reset. This application will only work if you have setup your security information setup at stlcc.edu/setup.

If you have NOT set up your security information setup, then contact the IT Help Desk for assistance.

Yes. It is also the prefix of your my.stlcc.edu student email address.

Yes, once you create your password set for your MySTLCC ID it will automatically become your password for your @my.stlcc.edu student email account and virtually all other systems at the college.

No. As you are setting your password up, the system will check the password against your unique password history AND a database of known compromised passwords. You will need to use a unique password each time you set one up.

Your MySTLCC ID password is part of your digital identity at STLCC, no one else's. Your password serves as your access to electronic services within the college. Selecting a good password and ensuring your multi-factor is set up are important ways to protect the privacy and integrity of your personal information and finances and can help guard against identity theft. Hackers actively seek out weak passwords and unsecured accounts they can use to steal services or perpetrate malicious mischief.

Tips for keeping your password safe:

  • Set your security information for your MySTLCC ID.
  • Do not store your password in your browser, especially on shared computers.
  • It is your responsibility to protect your information by NOT sharing your MySTLCC password with anyone. Sharing your password with others will enable them to access your personal information.

No. You are strongly advised against saving your password for login services, particularly when your MySTLCC ID is required for login. Saving your password in an application or on a website may seem like a convenient thing to do at the time, but actually can cause you hours of time and headaches later when everything stops working and you have to try to remember the old password in order to use your applications - and then figure out how to reset your new password in the application.

Back to top