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Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration. It integrates with other Microsoft Office 365 services and includes extensions that can integrate with non-Microsoft products.

What is Teams?

Microsoft Teams is an Office 365 workspace where teams of people can collaborate, hold meetings and share files. The Teams product supports private and group conversations, including chats and calls. A team can be formed based on a class, a specific project, a department, a club or any type of group activity. You can connect on Teams anywhere with Windows, Mac, iOS and Android devices, or bring remote participants into meeting spaces of all sizes with Teams.

Teams in the Classroom

Faculty have the ability to create an interactive online classroom with Microsoft Teams. Teams supports group conversations, video conferencing (up to 49 screens), virtual breakout rooms and the ability to chat and share files. A team is automatically created for all credit courses. To learn more about Microsoft Teams, you can view the Teams for Education Quick Guide (PDF)

Documentation and Service Information Links

Frequently Asked Questions

Teams are collections of people, content, and tools that center around different projects and jobs within an organization. In Microsoft Teams, team members can have conversations and share files, notes, and more.

As of August 2020, all new class teams are being created, and existing class teams updated,  through an automated process based on credit course enrollment data.  Instructors should see their class teams within 24 hours of being assigned to teach a class.

If you are an instructor and have been assigned to teach a course (according to Banner data) for at least 24 hours, you should see the class in your Teams client.  If you do not, please contact IT to resolve the issue.

The instructor must activate the team before students can see and participate in it.  This gives the instructor time to add content and make changes prior to letting the students in.  


The instructor assigned to teach a class is an owner of the class team and can add and remove people.  A manual addition (or removal) of members will not be reversed by the automation process so it would be better to wait for a newly registered student to be added by the automated process.  This way the student can also be removed automatically if they drop the class.  

There may be situations where the addition of other faculty or staff may be necessary and appropriate to assist a student or provide instruction in the class.  Instructors are encouraged and empowered to give access to the class team where needed but also to ensure access is removed if no longer relevant.  

Channels are dedicated sections within a team to keep conversations organized by specific topics, projects, disciplines--whatever works for your team! You can read more about teams in Microsoft's documentation found here.

The Microsoft Teams app works in the following desktop browsers:

  • Internet Explorer 11
  • Microsoft Edge
  • The latest version of Chrome
  • The latest version of Firefox
  • Safari is not currently supported (see more)

Team channels are places where everyone on the team can have open conversations. Private chats are only visible to those people in the chat.

You can choose to set the privacy setting for your team as either "public" or "private". In public teams, any user in the organization can join. With private teams, only team owners can add people to the teams.

Yes! A team owner in Microsoft Teams can add and manage guests in their teams via the web or desktop. Anyone with a business or consumer email accounts, such as Outlook, Gmail, or others, can participate as a guest in Teams with full access to team chats, meetings, and files. Only people who are outside of your organization, such as partners or consultants, can be added as guests. People from within your organization can join as regular team members. You can read more about guest membership in Microsoft's documentation found here.

Yes. Any member or guest can leave the team at any time via Teams web or desktop clients.

The best way is to @mention them. Type @ before someones name and they will get a notification.

To get the attention of an entire channel, type @channel before your message and the channel will receive notifications.

To get the attention of the entire team, type @team before your message and all your teammates will receive notifications.

Tabs allow team members to access services on a dedicated section within a channel or in a chat. Tabs acts as shortcuts for team members to work directly with tools and data and have conversations about them in the context of the channel or chat. Tabs can be added to help users easily access and manage the data they need or interact with the most.

Microsoft Teams is built on the Office 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities. Data is encrypted in transit and at rest.

Files are stored in SharePoint and are backed by SharePoint encryption. Notes are stored in OneNote and are backed by OneNote encryption. You can read more about security and compliance in Microsoft's documentation found here.

A deleted team can be restored by an Office 365 administrator up to fifteen (15) days after the team was deleted. If you need a team restored, please submit a ticket to IT HelpDesk.

Both Microsoft Teams and Skype for Business provide instant messaging, videoconferencing, and audio conferencing features. Microsoft is retiring Skype for Business and fully replacing it with Microsoft Teams in July 2021.  However, STLCC will discontinue Skype for Business in January 2021. Your department can continue using it until then.

Users have been enabled to use both Teams and Skype for Business, but that means users must use both clients to be able to communicate with everyone.  If someone is only using Skype for Business, you must use Skype for Business to send them an instant message.  Instant message sent from Teams will only go to the other user's Teams client.  When someone creates a Skype for Business meeting you will join it using the Skype client.  Once Skype is discontinued at STLCC in January you will no longer need to sign in or use that client.

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