The College offers secure solutions for enabling you to work remotely. Cloud services, College laptops connected through VPN, and the remote work portal give you accessible and secure ways to work remotely.
Many of the College's systems are available from anywhere you have an internet connection. Often you can complete much or all of your work from a personal laptop or computer. When contacting the Help Desk for a remote work solution, know what you work with on a day-to-day basis. Some may require additional planning or specialized solutions to access critical work systems.
System |
Accessible From |
Location or Solution |
| Canvas | Anywhere | Login to Canvas |
| Banner Selfservice | Anywhere | Login to Banner Selfservice |
| Anywhere | Login to Outlook Online | |
| Teams | Anywhere | Login to Office 365 |
| Office 365 | Anywhere | Login to Office 365 |
| Employee Files (P: Drive) |
College computers and virtual desktops |
|
| Banner (Admin) | College computers and virtual desktops | On-site | VPN | work.stlcc.edu |
| Banner reporting | College computers and virtual desktops | On-site | VPN | work.stlcc.edu |
| Departmental files (O: Drive) | College computers and virtual desktops | On-site | VPN | work.stlcc.edu |
| Room scheduling administration | College computers and virtual desktops | On-site | VPN | work.stlcc.edu |
| College phones | College computers | On-site | VPN | Softphone |
| OUCampus (CMS for stlcc.edu) | College computers and virtual desktops | On-site | VPN | work.stlcc.edu |
Working remotely can present challenges to effective communications and personally connecting with our students and colleagues. Ensure you make the effort to maintain communications with your colleagues and connect with students. Many of the College's technology solutions can be leveraged to maintain these connections.
Activity |
Solution |
| Meet with students | Office 365 Teams |
| Meet with faculty | Office 365 Teams |
| Meet with colleagues or small groups | Office 365 Teams |
| Work on files from your P: drive | Office 365 OneDrive |
| Answer College Phones | Laptop and Mitel Connect |
Working remotely introduces additional security concerns. You are responsible for the security of your personal device and internet connection. For more information on securing yourself at home, see our guidelines for being secure at home.
If you don't have access to a College laptop, you can still complete most of your work remotely from a personal computer or laptop by using work.stlcc.edu. Please follow our guidelines for being secure at home. You can move critical files to OneDrive, and then access them from home using your personal computer or laptop by signing in to office365.stlcc.edu.
System |
Location |
| Canvas | Login to Canvas |
| Banner Selfservice | Login to Banner Selfservice |
| Login to Outlook Online | |
| Office 365 | Login to Office 365 |
| Access to Banner Admin pages, Reporting, and all other internal College IT resources (including P: and O: drives). |
Use the work.stlcc.edu remote work portal to accomplish any of you work duties.
You can accomplish most tasks in Banner as you would from your work computer through the remote work portal. The one exception is BDM. If you need to process images through BDM, then you will need to use a virtual desktop.
Simply log in to work.stlcc.edu and select "Banner 9."
You can access Banner Reporting just as you would from a work computer.
Simply log in to work.stlcc.edu and select "Cognos Reporting."
Almost anything you can access from Collegeweb, you can access through the remote work portal, just like sitting at a work computer.
Simply log in to work.stlcc.edu and select "CollegeWeb."
Just use your personal computer to access Office 365 services, including email and Teams directly. Using the remote work portal will introduce problems with meeting audio and headsets with Teams.
For all other specialized applications or work resources such as P: and O: drives, use a virtual desktop - it's a full-blown virtual computer that runs in your web browser.
You can use the virtual desktop with 2 or more monitors. It only takes a few steps to go into the virtual desktop menu and walk through the multi-monitor setup wizard to make it work.
You can change how copy and paste works on your virtual desktop. Copy and paste operates in 2 modes. In the first, copy and paste only work on the virtual desktop. In the second mode, copy and paste will work between your computer or laptop, and the virtual desktop. To toggle between these settings to get the desired mode, just use the copy/paste switch button located in the menu.
If copy and paste are not behaving properly with your virtual desktop, or just not working at all, you may have missed or clicked past the prompt to permit work.stlcc.edu to access the clipboard. To fix this, you will need to give work.stlcc.edu permission to access the clipboard in your web browser.
Information Technology in partnership with Online Ed have developed the Faculty and Staff Loaner program. This program allows faculty and staff to borrow a laptop or other equipment to use at home while they are in the working from home period
We ask that individuals be mindful that stock is limited and only request what they need to teach or work for the semester.
Please fill out this form to inquire about obtaining a loaner laptop.
You will be prompted to login with your stlcc.edu email address and password to access the form. When filling out the form, you will need to know your A#, your stlcc email address, your home address.
Laptop requests take approximately 4 business days to process and delivery takes approximately
2 business days. Once your laptop is sent out, you will receive an email with your
unique UPS tracking number.
Please make sure to have a conversation with your chair and dean about borrowing hardware prior to requesting the device. STLCC IT will do everything it can to fulfill requests within our current stock.
Please fill out this form to renew your loaned equipment agreement.
You will be prompted to login with your stlcc.edu email address and password to access the form. When filling out the form, you You will need to know your A#, your stlcc email address, your home address, the name of the computer name of the loaner laptop you currently have.
You can locate the "computer name" in the lower right corner of the laptop's desktop in white letters OR on a white sticker on the laptop.
Examples of the computer name: "DRLoaner" or "FPCart" or "FVSMCart"
Please fill out this form to start the return process.
You will be prompted to login with your stlcc.edu email address and password to access the form. When filling out the form, you will need to supply your A#, your STLCC email address, and your current address.
Return labels take approximately 5 business days to process.
Once processed, you will receive a UPS return label to return their loaner laptop via an email from IT Help Desk (csc@stlcc.edu).
No printer, no way to the UPS store? NO PROBLEM!
In the email with your return labels are options to generate a QR code that you can take to the UPS store and the store will print the return label. You can also schedule a UPS pick up of the device.
When your laptop request is processed and the laptop is shipped, you will receive an email with your individual UPS tracking number.
Once you receive the delivery, please open the box and ensure the laptop and power cord are present.
Inspect the item for any damages that may have occurred during transit and turn the device on.
If the device is damaged or not working, please report the issues to the IT Help Desk immediately.
Please make sure to retain as much of the packing supplies and the box as possible as you will be able to use them to return the device at the end of the semester.
Here is page with a quick video on how to set it up. At the bottom of that page also provides some tutorials on how to use the device.