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Working Remotely

The College offers secure solutions for enabling you to work remotely. Cloud services, College laptops connected through VPN, and the remote work portal give you accessible and secure ways to work remotely.

 

Many of the College's systems are available from anywhere you have an internet connection. Often you can complete much or all of your work from a personal laptop or computer. When contacting the Help Desk for a remote work solution, know what you work with on a day-to-day basis. Some may require additional planning or specialized solutions to access critical work systems.

System

Accessible From

Location or Solution

Blackboard Anywhere Login to Blackboard
Banner Selfservice Anywhere Login to Banner Selfservice
Email Anywhere Login to Outlook Online
Teams Anywhere Login to Office 365
Office 365 Anywhere Login to Office 365
Employee Files (P: Drive)

College computers and virtual desktops

Move files to OneDrive

Banner (Admin) College computers and virtual desktops On-site | VPN | work.stlcc.edu
Banner reporting College computers and virtual desktops On-site | VPN | work.stlcc.edu
Departmental files (O: Drive) College computers and virtual desktops On-site | VPN | work.stlcc.edu
Room scheduling administration College computers and virtual desktops On-site | VPN | work.stlcc.edu
College phones College computers On-site | VPN | Softphone
OUCampus (CMS for stlcc.edu) College computers and virtual desktops On-site | VPN | work.stlcc.edu
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Working remotely can present challenges to effective communications and personally connecting with our students and colleagues. Ensure you make the effort to maintain communications with your colleagues and connect with students. Many of the College's technology solutions can be leveraged to maintain these connections.

Activity

Solution

Meet with students Office 365 Teams
Meet with faculty Office 365 Teams
Meet with colleagues or small groups Office 365 Teams
Work on files from your P: drive Office 365 OneDrive
Answer College Phones Laptop and Mitel Connect
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Working remotely introduces additional security concerns. You are responsible for the security of your personal device and internet connection. For more information on securing yourself at home, see our guidelines for being secure at home.

 

If you don't have access to a College laptop, you can still complete most of your work remotely from a personal computer or laptop by using work.stlcc.edu. Please follow our guidelines for being secure at home. You can move critical files to OneDrive, and then access them from home using your personal computer or laptop by signing in to office365.stlcc.edu.

System

Location

Blackboard Login to Blackboard
Banner Selfservice Login to Banner Selfservice
Email Login to Outlook Online
Office 365 Login to Office 365
Access to Banner Admin pages, Reporting, and all other internal College IT resources (including P: and O: drives).

work.stlcc.edu

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Use the work.stlcc.edu remote work portal to accomplish any of you work duties.

How to Do Common Activities

You can accomplish most tasks in Banner as you would from your work computer through the remote work portal. The one exception is BDM. If you need to process images through BDM, then you will need to use a virtual desktop.

Simply log in to work.stlcc.edu and select "Banner 9."

You can access Banner Reporting just as you would from a work computer.

Simply log in to work.stlcc.edu and select "Cognos Reporting."

Almost anything you can access from Collegeweb, you can access through the remote work portal, just like sitting at a work computer.

Simply log in to work.stlcc.edu and select "CollegeWeb."

Just use your personal computer to access Office 365 services, including email and Teams directly. Using the remote work portal will introduce problems with meeting audio and headsets with Teams.

For all other specialized applications or work resources such as P: and O: drives, use a virtual desktop - it's a full-blown virtual computer that runs in your web browser.

  1. Select "Virtual Desktops."
    Access virtual desktop
  2. Log in using your email address.
    Virtual Desktop Access
  3. Select "STLCC Remote..." to start your virtual desktop.
    Select your virtual desktop
  4. Click "Allow" when prompted to allow work.stlcc.edu to see text and images copied to the clipboard. This will allow you to use copy and paste between your system and the virtual computer.
    Clipboard prompt
  5. That's it! A virtual computer will start and logon in your web browser. Now you can do almost anything that you could from a work computer. What now? Check out our tips on copy/paste and multi-monitor support.

Virtual Desktop Tips

You can use the virtual desktop with 2 or more monitors. It only takes a few steps to go into the virtual desktop menu and walk through the multi-monitor setup wizard to make it work.

  1. Open up the menu by clicking or tapping on the menu tab on the left.
    Virtual Desktop Configuration Tab
  2. Choose the 3-dots-and-lines button and select "Multi monitor."
    Multi monitor wizard
  3. Follow the on-screen instructions to setup multi monitor display.
  4. That's it! You can now use your virtual desktop on multiple monitors.

You can change how copy and paste works on your virtual desktop. Copy and paste operates in 2 modes. In the first, copy and paste only work on the virtual desktop. In the second mode, copy and paste will work between your computer or laptop, and the virtual desktop. To toggle between these settings to get the desired mode, just use the copy/paste switch button located in the menu.

  1. Open up the menu by clicking or tapping on the menu tab on the left.
    Menu tab
  2. Toggle the copy/paste mode using the button.
    Copy Paste Toggle
  3. That's it!

If copy and paste are not behaving properly with your virtual desktop, or just not working at all, you may have missed or clicked past the prompt to permit work.stlcc.edu to access the clipboard. To fix this, you will need to give work.stlcc.edu permission to access the clipboard in your web browser.

  1. Open Chrome
  2. Choose the "3 dots" menu button in the upper right-hand corner and select "Settings."
    Chrome Settings
  3. Select "Privacy and Security" on the left.
    Chrome settings privacy and security
  4. Select "Site Settings"
    Chrome Site Settings
  5. Select "Additional Permissions" and then "Clipboard"
    Additional settings
  6. Under "Allowed to see your clipboard" select "Add" on the right.
    Chrome clipboard access settings
  7. Enter https://work.stlcc.edu into the input box and select "Add."
  8. Close out of the settings tab. That's it! Your copy/paste issues will now be resolved.

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